Case study

In-house: an e-commerce store built for AI shopping agents

This is our own Shopify store — a UAE specialty retailer we operate ourselves. It's where every commerce agent is tested in production before being offered to clients.

The problem

Two problems every UAE store now faces: support questions arriving around the clock in two languages, and the shift of product discovery into AI assistants that only recommend stores they can read and trust.

What we built

A support layer answering order-status and catalog questions from live store data; structured product feeds and complete llms.txt / agents.md coverage so AI shopping agents can read the catalog; and a GSC-driven SEO agent loop that continuously tunes titles, descriptions, and schema against real query data.

Stack

ShopifyWhatsApp via our own Shopify chat appGoogle Search ConsoleStructured data + AI crawler filesPython tooling

Results

  • Routine order and catalog questions answered without staff time — overnight included
  • Catalog fully structured for AI shopping agents while most competitors remain unreadable to them
  • SEO changes driven by Search Console evidence on a monthly loop instead of one-off audits

Related: AI agents for e-commerce · SEO Content Agent · AI Agent Development

See it on your own business

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