Industry

AI agents for trading & distribution in the UAE

Trading businesses run on speed of quote and discipline of collection — and both leak. RFQ emails sit for days, price-list requests are answered manually from memory, and receivables stretch because chasing distributors is awkward. Agents handle first response, price-list delivery, and payment follow-up so your team focuses on relationships and margin.

The three leaks agents fix

  • RFQs answered in days, not minutes — the first credible quote often wins, and yours is stuck in an inbox
  • Price-list and availability requests eat the day — the same catalog questions from the same buyers, answered manually
  • Receivables stretch quietly — 60-day terms become 90 because follow-up depends on your accountant's courage

The agents that matter for trading & distribution

Agent

Invoice Follow-up Agent

Chases unpaid invoices politely and persistently, in English and Arabic, until the money arrives.

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Agent

Lead Qualification Agent

Replies to every enquiry in seconds, asks the qualifying questions, and pushes hot leads to your CRM.

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Agent

Customer Support Agent

Answers the questions you get every day — order status, prices, timings, policies — instantly and accurately.

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Cost against the human alternative

Ranges as of July 2026 — the cost guide explains what moves them.

TaskThe human wayThe agent wayWhat still needs a human
RFQ acknowledgement and qualificationHours to daysAED 800–2,000/moFinal pricing decisions
Price-list and availability repliesSales team time dailyIncluded in support agentNegotiated pricing
Payment follow-up on termsInconsistentAED 700–1,800/moCredit-hold decisions

Your first 30 days

Days 1–7: price-list source of truth connected; RFQ acknowledgement templates approved
Days 8–14: RFQ and price-list replies live on email; payment sequences on oldest receivables
Days 15–30: WhatsApp channel added where buyers prefer it; DSO baseline report

What we connect to

EmailWhatsApp Business APIOdooZoho InventoryTally exportsExcel price lists

FAQ

Frequently asked questions

Our price lists change weekly — can the agent keep up?

Yes, if there's a source of truth: an Excel file, Odoo, or Zoho Inventory. The agent reads current prices at answer time rather than memorising a stale list.

Can it quote automatically?

It can send standard price lists and acknowledge RFQs instantly with your standard terms. Negotiated quotes stay human — the agent's job is making sure no RFQ waits.

Does payment follow-up work with credit terms?

Yes — sequences key off due dates per invoice, so 30, 60, and 90-day terms each get their own schedule, and part-payments are reconciled before the next reminder.

We work mostly on email, not WhatsApp — is that a problem?

No. The agents run on email just as well; WhatsApp is added where your buyers prefer it.

See it on your own business

Tell us how enquiries reach your trading & distribution business today — we will tell you exactly what an agent would change.